FAQs

Frequently Asked Questions

 

Can I buy a tree online?

Yes! You can either reserve your tree online to collect on our sale days or you can order online for home delivery. We use a secure checkout process and take payments using major credit/debit cards. Online orders are delivered locally from Grove Park.

Can you trim the stump for me?

All part of the service! We’re happy to trim the stump to your direction. Whether this is just to take half an inch off the bottom to help the tree draw up water, or to ensure the tree will fit perfectly in your stand (please bring with you for a made to measure fit!). If you don’t have a tree stand, you can buy one at the sale.

Do you open in bad weather?

Yes – the selling area will be manned during our opening hours, so we’ll be out selling trees and keeping our car park clear for customers, whatever the weather.

Do you wrap the trees?

We have a netting machine on site to assist you in the easy transportation of your tree. The trees can be wrapped in a light mesh which is easy to remove when you reach home. Care should be taken when removing the mesh so as not to damage the tree or injure yourself if the branches spring out. We do not charge extra for wrapping your tree!

Do you take cards?

Yes. We accept all major credit and debit cards.

Do you take cheques?

Sorry, we are unable to accept cheques. We accept cash or cards.

Can I buy an extra large tree for my local business or organisation?
We recognise that local businesses, churches, schools and care homes often want larger trees, if so, please contact us with your requirements.
How can I make sure my tree stays fresh for all of Christmas?

Please see our tips on tree care.

How cheap are your Christmas trees?

We regularly price check other local stores and aim to keep our prices as low as possible to make sure we’re providing great value to our customers. However, not all trees are equal – we only sell fresh premier quality trees as our aim is for total customer satisfaction. Our trees, with the right care will last you right through the festive period.

 

The same could not be said for a cheap Christmas tree sold by a low price supermarket. Please don’t forget that when you buy from us every single penny of the money made on the sale of each tree goes to improve facilities at our sports club.

Can you collect our Christmas tree in January?

This is not a service we provide, You can have your tree collected by JustHelping, a northwest based charity which supports local hospices and small not-for-profit organisations. In this area, they are supporting St. Ann’s Hospice. You can register your tree for collection by making a donation. Visit their website at https://just-helping.org.uk/ for further information

If you are having your tree collected, please remove all your decorations and leave your tree in a clearly visible place on your collection day. Don’t cut up your tree as it’s easier for the collectors to handle whole. JustHelping is collecting between 14th January and 17th January 2021

Stockport MBC can take your tree if you cut it up and place it your green bin. Alternatively, you can take it to one of their recycling centres.

And…

There are lots of ways you can get involved:

Find us on FaceBook, Instagram and YouTube
Follow us on twitter  Visit their
Feature your tree on our review and photos page

Do the trees drop needles?

Every living organism needs to regenerate its outer self. Accelerated by sunburn, pine trees drop needles accelerated by lack of moisture and heat, especially when you cut them down.

Do the trees arrive potted or cut?

All the trees are cut, ie. they do not have roots attached.

Where does the sale take place?

Grove Park Sports Club, Grove Lane, Cheadle Hulme, Cheadle SK8 7NB

When can I collect my tree?

If you reserve your tree online, we will make sure that there is a suitable tree held in stock for you when you come to collect it from our sale. Collections can only be made on sale days.

When can I have my tree delivered?

You can buy your tree online for home delivery on sale days. Please note that we are unable to make deliveries on non-sale days or to addresses outside our 5 mile radius without prior arrangement. Please see our delivery page for more information.

How do I keep my tree looking at its best?

Please see our tips on tree care.

Will you decorate the tree for customers?

No – that would take too much fun away from the experience for the customer.

Do you have netting facilities?

Yes – trees can be netted at Grove Park and we will help load them into customer vehicles or deliver them to their home or premises if nearby.

Still got questions?

Please contact the team.